Accessibility Statement

AubScents is committed to ensuring digital accessibility for all customers, including individuals with disabilities. We are continually working to improve the user experience for everyone and to apply relevant accessibility standards to provide an inclusive and accessible online environment.

Our Commitment to Accessibility

We believe everyone should be able to shop and engage with our website comfortably and confidently. Accessibility is an important part of how we serve our customers, and we are actively taking steps to improve access across our digital platforms.

Accessibility Standards

AubScents is working toward compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are widely recognized as the standard for digital accessibility under the Americans with Disabilities Act (ADA).

These guidelines support equal access to digital information for individuals using assistive technologies.

Ongoing Efforts

Accessibility is an ongoing effort, and we regularly review our website to identify opportunities for improvement. This includes evaluating design, content, and functionality to enhance usability for customers who rely on assistive technologies.

Need Assistance or an Accommodation?

If you experience any difficulty accessing content on our website or need assistance with placing an order, we are happy to help.

Please contact us at:
Email: accessibility aubscents@gmail.com

When reaching out, please include:

• A description of the issue you encountered

• The page or feature involved

• The type of assistance you need

We strive to respond to all accessibility related requests within 48–72 business hours and will work with you to provide a reasonable solution.

Good Faith Accessibility Efforts

AubScents is committed to making reasonable accessibility improvements and addressing concerns promptly as they arise. We view accessibility as an essential part of providing excellent customer service and serving our community with care and respect.