Contact information

Contact Information Policy for AubScents LLC

At AubScents LLC, we value clear and transparent communication with our customers. This policy outlines how you can contact us and the ways we handle your inquiries.

1. Contact Information

For any inquiries, concerns, or customer service needs, you can reach us using the following methods:

  • Phone Number:
    Call us at 571-358-9017 during our business hours for assistance. We are happy to answer any questions or provide support.

  • Email Address:
    You can reach us by email at Aubscents@gmail.com. We strive to respond to all emails promptly, typically within 1-2 business days.

  • Physical Address:
    Send correspondence to our office at the following address:
    AubScents LLC
    10432 Balls Ford Rd, Suite 300
    Manassas, VA 20109
    United States

2. Business Hours

Our standard business hours are:
Monday - Friday: 10:00 AM to 6:00 PM (EST)
Saturday - Sunday: Closed 

We make every effort to respond to all inquiries received outside of business hours as soon as possible on the next business day.

3. Customer Support & Inquiries

For any questions, product inquiries, or support requests, feel free to contact us via email or phone. We prioritize resolving any issues you may have, and your satisfaction is our top concern.

4. Privacy and Data Protection

We are committed to maintaining the privacy and security of your personal information. Any personal data submitted when contacting us will be handled in accordance with our Privacy Policy. For more details, please refer to our Privacy Policy page.

5. Mailing List and Promotions

If you wish to receive promotional updates, special offers, or newsletters, please sign up through the appropriate channels on our website. You may opt-out of such communications at any time by contacting us via email or updating your preferences.

6. Changes to Contact Information

Should there be any updates or changes to our contact details, we will promptly update this page and notify our customers through the appropriate channels.